So I thought I’d give supermarket home delivery a go for the first time here in Oz. Generally a seamless experience, and pretty similar to the service back in the UK, but with the additional step that they send you an email when they pack the order to tell you if everything was available:
From: Coles Customer Care
Subject: Out of Stock Email
Dear Matthew Armstrong,
We’re emailing to apologise that some of the items you ordered are temporarily unavailable. They are indicated on the following checklist:
Carmans Muesli Bars Apr/Almond
We hope we have not affected any essential plans you have made.
Well, Coles Online. Yes I did have some “essential plans” for my museli bars. I was planning a long evening in with just me and my museli, but now that’s just not going to happen, is it?